Home Dynamics 365 for Field Service Dynamics CRM and FieldOne: Solutions for Field Services 11 people are discussing this now. The Microsoft Dynamics CRM enterprise platform continues to expand with the 2015 acquisition of FieldOne, a field services management solution that adds a robust set of. Field Service is interfaced one-to-one with CRM, and that boosts its efficiency. The package is an absolute must for any company that does service work or has a field sales team, or both. Field Service’s big strength is that it fully integrates with Microsoft Dynamics 365 – in fact, it becomes a component of that package. Understand Field Service concepts. The purpose of this section is to understand what Dynamics 365 for Field Service is, and why it's valuable to customers. Overview of Dynamics 365 for Field Service. Watch a short video (3:51) on the benefits of Dynamics 365 for Field Service. Deliver connected customer service with Dynamics 365 for Field Service.

1. Field One Field Service Center

Field One Field Service Center

Thank you for your continued loyalty and support as a FieldOne customer as Microsoft transitioned the capabilities of the legacy FieldOne product into Dynamics 365 for Field Service. As part of this transition, Microsoft made significant investments in new features, as well as updating compliance and security functionality to the Dynamics 365 for Field Service application.Support for legacy FieldOne ended on April 1, 2018, which includes security hotfixes. Future updates to Dynamics 365 will no longer benefit FieldOne, which could cause the latter to malfunction.